Shipping policy

Shipping Policy

LiveZone ships orders from the United States.

Order Processing

Orders are normally processed within 3–5 business days after payment is received. Business days are Monday through Friday, excluding holidays.

Some custom, made-to-order, or pre-order products may require additional processing time. When a product has a different estimated processing time, this will be stated on the product page.

Shipping and Delivery

Shipping options and costs are displayed at checkout before payment is completed.

For orders shipped within the United States, delivery typically takes approximately 3–7 business days after the order has been shipped. Delivery times are estimates and may vary depending on the destination, shipping carrier, weather, holidays, or other circumstances outside our control.

Customers will receive shipping confirmation and tracking information when tracking is available.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order. If you notice an error in your shipping address, please contact us as soon as possible at livezonecontrollers@gmail.com.

Once an order has been shipped, we may not be able to change the delivery address.

Delayed or Lost Packages

Carrier delays can occasionally occur. If your tracking information has not updated for an extended period or you believe your package has been lost, please contact us and we will assist you in determining the status of the shipment.